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Staring October 1, 2025 this page will no longer be accessible on eits.uga.edu. To find information about Boyd Data Center Hosting Service Details visit, the EITS Knowledge Base article, Boyd Data Center Hosting: Features and Pricing  or find EITS and Client Responsibilites here, Boyd Data Center Hosting: EITS and Client Responsibilities.  

Boyd Data Center Hosting Service Details

Boyd Data Center Hosting - Centralized data center hosting provides the following benefits:

  • A central, secure, standards-based and monitored area for critical departmental computing equipment
  • 24-hour staff support and Project Management
  • Environmental Control – HVAC/UPS/Generator
  • Fire Protection
  • Physical Security/Access Control
  • EITS will ensure and maintain the technical security (IPS, AV, Firewall, etc.) of the network the server is on
  • EITS will not access the server or the data on the server

Boyd Data Center EITS Responsibilities:

  • Assistance with installation of departmental server and storage equipment
  • Provision of adequate network connections for client environment
  • Provision of adequate power for client environment
  • Appropriate notification of data center maintenance events
  • Appropriate notification of data center outage events

Boyd Data Center Hosting Client Responsibilities - The client is responsible to create and maintain all tasks for departmental equipment, which includes:

  • Recognition that all servers (virtual or physical) and software under this agreement will be required to meet all security and production policies and standards as identified at: http://eits.uga.edu/access_and_security/infosec/pols_regs/policies/minsec_networked
    and http://eits.uga.edu/servers_and_storage/boyd_data_center/hosting
  • Storage of equipment and manuals are to be housed outside the BDC
  • Departments are responsible for Disaster Recovery/Business Continuity Planning for their equipment/applications and should review the requirements established by the UGA Department of Emergency Preparedness. In the event of data loss/software failure in the client's servers, the client is responsible for any costs associated with the procurement of software, data recovery and/or labor required from an outside vendor
  • To understand that access for the client’s staff will be allowed in a limited manner and subject to the EITS BDC access policy, in order to preserve a secure environment for all clients

Boyd Data Center Hosting Services Contact Information

Submit a Boyd Data Center Hosting service request

Tier 1: EITS Help Desk (http://EITSHelpdesk.uga.edu) – (706)542-3106

Tier 2: Chris Fleming, Interim IT Director – (706)542-0189, cfleming@uga.edu

Updated: 10/21/2021